Shipping Policy for Zavotirebike
Effective Date: January 10, 2025
At Zavotirebike, we are committed to delivering your tires and accessories as quickly and efficiently as possible. Our shipping policy outlines the methods, timelines, and terms for shipping your order. Please take a moment to review the following details.
If you have any questions or need assistance with shipping, feel free to contact us:
Contact Information:
Address:
7 Sondheimer St, Tallulah, Louisiana, United States
Phone Number:
318-574-4013
Email:
info@zavotirebike.com
Website:
zavotirebike.com
1. Shipping Methods
We offer various shipping options to accommodate our customers’ needs. At checkout, you can select your preferred shipping method based on the speed of delivery and your location.
Domestic (U.S.) Shipping Options:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Next-Day Shipping: Available for urgent orders, with delivery the following business day.
International Shipping:
- Standard International Shipping: Delivery times vary by country, typically 7-21 business days.
- Expedited International Shipping: Faster delivery options are available for international orders, typically within 3-7 business days, depending on your location.
Shipping Rates:
Shipping fees are calculated based on the weight of the products, delivery address, and the shipping method selected. Shipping costs will be clearly displayed at checkout before you confirm your order. We offer free domestic standard shipping on orders over $100.
2. Order Processing Time
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Processing Time:
Orders are typically processed within 1-3 business days after receipt of the order. Orders placed on weekends or holidays will be processed the next business day. -
Delayed Shipments:
If there is a delay in processing or shipping your order due to unforeseen circumstances, we will notify you via email with updated information.
3. Shipping Locations
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Domestic Shipping:
We ship to all U.S. states, including Alaska and Hawaii. If you have a P.O. Box address, please ensure it is correctly entered when placing your order. Some shipping methods may not be available for P.O. Box addresses. -
International Shipping:
Zavotirebike offers international shipping to select countries. Shipping rates and delivery times for international orders vary based on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment through the shipping carrier’s website.
Please note that it may take up to 24 hours for the tracking information to be updated in the carrier’s system.
5. Shipping Restrictions
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Damaged or Incorrect Shipping Address:
It is your responsibility to ensure the shipping address is correct when placing your order. Zavotirebike is not responsible for packages lost or delayed due to incorrect or incomplete shipping addresses provided at checkout. -
Shipping to Remote Areas:
In some cases, shipping to remote or rural areas may incur additional charges or extended delivery times. We will notify you if this applies to your order. -
Weather and Holiday Delays:
Shipping times may be impacted by weather conditions or holidays. We encourage you to plan accordingly during peak seasons (e.g., holidays) or in cases of extreme weather events.
6. Lost or Damaged Packages
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Lost Packages:
If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to track down the package. If the package is confirmed as lost, we will offer a replacement or issue a refund, depending on the circumstances. -
Damaged Packages:
If you receive a damaged item, please contact us within 7 days of receiving your order. Provide clear photos of the damage and packaging, and we will assist you in either replacing the item or processing a refund.
7. Returns and Exchanges
If you are not completely satisfied with your purchase, you can return the item in accordance with our Refund and Return Policy. Please ensure that the returned product is in its original, unused condition, and packaged securely to avoid damage during return shipping.
Return Shipping Costs:
- For domestic returns, the customer is responsible for the return shipping costs, unless the item is defective or was shipped in error.
- For international returns, the customer is responsible for both the return shipping and any duties or taxes associated with the return.
8. Shipping Address Changes
Once an order is processed and shipped, we are unable to change the shipping address. If you need to update the address before shipping, please contact us immediately. We will do our best to accommodate any changes, but please note that we cannot guarantee modifications once the order has entered the shipping process.
9. Contact Us
If you have any questions about shipping, need assistance tracking your order, or have concerns regarding delivery, please don’t hesitate to contact us:
Zavotirebike
7 Sondheimer St, Tallulah, Louisiana, United States
Phone: 318-574-4013
Email: info@zavotirebike.com
Website: zavotirebike.com
10. Policy Changes
Zavotirebike reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our shipping procedures and terms.
